FAQ

Q: How do I obtain a transportation contract?

A: Contact Gloria Glover 1-813-228-1559 or e-mail gjglover@tecoenergy.com to obtain a transportation contract. SeaCoast's transportation forms are located on the Informational Postings website under Forms.

Q: How do I learn how to fully utilize the SeaCoast EBB-Tide web system?

A: Contact Andrew Kennedy at 1-813-228-1498 or e-mail apkennedy@tecoenergy.com for more information about using the SeaCoast EBB-Tide web system.

Q: How can I obtain contract information from the SeaCoast EBB-Tide web system?

A: Contact Andrew Kennedy at 1-813-228-1498 or e-mail apkennedy@tecoenergy.com to learn how to obtain contract information from the SeaCoast EBB-Tide web system.

Q: Who do I contact with a measurement issue?

A: Contact Bill McNair at 1-813-228-1646 or e-mail wjmcnair@tecoenergy.com to resolve a measurement issue.

Q: How can I obtain a copy of my invoicing?

A: Contact Christal Cosgrove at 1-813-228-1524 or e-mail ccosgrove@tecoenergy.com to receive a copy of your invoicing.

Q: How do I send my payment?

A: Wire transfer instructions are available from Melody Goedert at 1-813-228-4470 or by emailing mgoedert@tecoenergy.com.

Q: How do I obtain access to SeaCoast's transportation systems?

A: Contact Gloria Glover 1-813-228-1559 or e-mail gjglover@tecoenergy.com to obtain access to SeaCoast's transportation systems.

Q: How do I change my password?

A: Contact Gloria Glover 1-813-228-1559 or e-mail gjglover@tecoenergy.com to change your password.

Q: Can I share my User ID with coworkers?

A: All users are strongly encouraged to have their own private User ID.

Q: What needs to be done when an employee leaves the company?

A: Please notify Gloria Glover 1-813-228-1559 or e-mail gjglover@tecoenergy.com when an employee leaves your company so their access can be discontinued.